July 20, 2020
Today I have all sorts of good news to share!
DHSS Reopening: I mentioned in my weekly email on July 10 that the Missouri Department of Health and Senior Services (DHSS) issued guidance on reopening Long-Term Care Facilities. John Knox Village is still in the process of reviewing this information. We are working closely with our regulators to see how we can safely conduct outdoor visitation with residents who are negative for COVID-19, are asymptomatic, and have not had a known exposure. We will continue to keep you informed as we move forward.
Podiatrist: The podiatrist has had to reschedule visits originally planned for the week of July 27. Patients will be seen in Assisted Living and Memory Care neighborhoods on the dates of August 12 – August 14. The podiatrist and assistant will be screened for COVID-19 via the standard questions, have temperature taken, and will follow all infection control requirements, including wearing masks.
Optometrist: The optometrist will be on site to see patients August 4. The optometrist also will be answer the COVID-19 screening questions, have temperature taken, and will follow all infection control requirements, including wearing masks.
We are taking careful and considered steps to reopen various services offered to our residents where we are able. On July 1 we opened the salons and on July 16 we began small group activities (with less than 10 people). We will continue to cautiously bring more services online, so stay tuned for more information.
July 1, 2020
I know you’ve been waiting since my letter Monday, June 29 to learn more about what’s happening regarding COVID-19 in our buildings. While I don’t have complete information at this point, I’m sharing what we do know now — as I don’t want to leave you wondering.
Because we had 1 associate who works in a direct care position at Village Assisted Living (memory care neighborhoods excluded) test positive last week, we began testing associates on June 25 who had contact with this individual, as well as residents who lived in the 100 and 300 wings.
This was the first positive case of COVID-19 at Village Assisted Living. The lab returned the results on the other tested residents and associates, and all were negative.
As an extra layer of information-gathering, the Missouri Department of Health and Senior Services recommended a second round of testing on the same people. The re-testing has identified one resident, in assisted living, as COVID-19 positive, and one additional associate (in Memory Care I, day shift). The resident has been re-tested and we are patiently waiting for that result. The newly-diagnosed associate will be re-tested later this week. Because the lab processes them in batches, the results have come in sporadically, over a couple of days. Most results are back – we are currently waiting for 4 more associate results, plus the re-test of the resident.
As I mentioned previously, we have increased our infection control efforts by doubling the frequency of temperature checks to four times a day, and all our associates are wearing appropriate personal protective equipment. We are continuing to follow infection control protocols and procedures recommended by the local and state health departments and the Centers for Disease Control & Prevention, to protect our residents and associates. We also are following Missouri Department of Health and Senior Services guidance. These are the same protocols followed by the Village Care Center (which also must follow the guidance of the Centers for Medicare and Medicaid Services). CMS recently re-visited the VCC to do a follow-up infection-control survey, and once again they received zero deficiencies, so we have a great deal of confidence in our procedures.
We had hoped to re-start the drive-by family parades, but I’m sorry to say that we have put them on hold again as we assess the current situation. The salons are still operating, but we have decided to continue just with meal delivery for Fireside dining, for the time being.
Our focus remains squarely on the health and well-being of our entire John Knox Village community. I am so proud of the way our residents and staff have worked together in being diligent with our procedures, while still finding ways to have meaningful and caring relationships with one another.
I understand that you may have questions, and we will share additional information, as appropriate, through our various communication tools. Please direct your questions to me at 816-347-2701 or firstname.lastname@example.org.